Confidentiality Policy

Confidentiality is a foundational aspect of the therapeutic relationship. It allows you to speak openly and freely, knowing that what you share will be treated with care, respect and discretion.

As a counsellor and psychotherapist and a member of the British Association for Counselling and Psychotherapy (BACP), I am committed to protecting your privacy and maintaining high standards of professional confidentiality in accordance with the BACP Ethical Framework for the Counselling Professions 2026, applicable data-protection legislation and my professional responsibilities.

My practice is based in Spain. I work in accordance with the EU General Data Protection Regulation (EU GDPR), applicable Spanish data-protection legislation and, where applicable, the UK General Data Protection Regulation (UK GDPR).

This policy explains what confidentiality means in our work together, the circumstances in which information may be shared and the steps I take to protect your privacy.

1. What confidentiality means

Confidentiality means that information you share with me during counselling and psychotherapy is treated as private and is not ordinarily disclosed to other people without your knowledge or consent.

This includes the content of our sessions, personal information you share and, wherever possible, the fact that you are attending therapy.

I take reasonable steps to protect your information from unauthorised access, use or disclosure. Confidentiality applies to our therapeutic relationship and continues after our work together has ended.

There are, however, some circumstances in which information may need to be shared. These limitations are explained below.

2. The limits of confidentiality

There are circumstances in which I may be legally required or ethically justified in sharing relevant information without your consent. Any disclosure will be considered carefully and limited to what is necessary and proportionate to the circumstances.

a. Professional supervision

I receive regular clinical supervision as part of my professional and ethical responsibilities. Supervision allows me to reflect on my work, consider complex situations and maintain the quality and safety of the service I provide.

I aim to discuss therapeutic work using anonymised or pseudonymised information wherever practicable, and I take care to avoid sharing details that could identify you unnecessarily.

In some circumstances, the nature of the work may mean that a supervisor could recognise or infer your identity. My supervisor is expected to maintain appropriate professional confidentiality, and information is shared only for legitimate supervisory purposes.

b. Serious risk of harm and safeguarding

If I become aware of a serious risk of harm to you or another person, I may need to consider sharing relevant information with appropriate professionals or services. This may include circumstances involving a serious risk of suicide or self-harm, harm to another person, or safeguarding concerns relating to a child or an adult at risk.

Depending on the circumstances and applicable legal requirements, disclosure may be legally required or may be justified as a necessary and proportionate step to protect someone from serious harm.

Wherever possible, I will discuss my concerns with you before taking action. However, I may need to share information without your agreement if discussing it with you could increase the risk of harm or compromise an appropriate safeguarding response.

c. Legal obligations

There may be circumstances in which I am legally required to disclose information. These may include a valid court order or other binding legal requirement, or specific statutory reporting obligations.

Certain serious offences, such as terrorism, drug trafficking and money laundering, may give rise to specific disclosure or reporting obligations under applicable law. The precise obligations depend on the relevant legislation and circumstances.

I will not assume that every disclosure request is legally binding. Where appropriate, I will seek professional or legal advice before disclosing information. Any disclosure will be limited to what is legally required or otherwise justified.

d. Professional contingency arrangements (Therapeutic Will)

I maintain a professional contingency arrangement in case of my death or incapacity. A designated professional colleague may need access to limited information, such as your contact details, to inform you of the situation and communicate any necessary arrangements.

Any access to information will be restricted to what is necessary for this purpose and handled confidentially. Client records will be managed in accordance with applicable legal, professional and data-protection obligations. They will not automatically be destroyed if there is a requirement to retain them.

3. Confidentiality in online therapy

Our sessions take place online, and I take reasonable steps to protect the privacy and security of our communications.

I use Zoom for online sessions and ProtonM

Last updated: November 5th, 2026